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How 333ko Handles Your Personal Information

Your account details, payment records, and device activity are handled with care at 333ko. This policy explains what we collect, why we collect it, and how you can access or update it — with availability depending on your local law and eligible region.

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333ko How 333ko Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove personal data we hold, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Live Chat Start a chat from the 333ko site or mobile browser. Mention your account and the specific data request — our team will confirm receipt and next steps.
Email Support Send your privacy request to our support address. Include your registered contact detail and describe what you need — access, correction, or deletion.
Account Settings Some data, like your contact number or email address, can be updated directly inside your account profile without contacting support.
DATA SECURITY

How We Protect and Manage Your Information

Security and transparency sit at the centre of how we manage account data. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit All data exchanged between your device and our servers — including bKash and Nagad payment details — travels over SSL-encrypted connections so it cannot be read in transit.
Cookie Controls We use session and analytics cookies to keep your login active and understand how pages load on mobile. You can adjust cookie preferences through your browser settings at any time.
Data Retention Account and transaction records are kept for the period required by applicable financial rules. When that period ends, data is deleted or anonymised from our active systems.
Access and Correction You can request a copy of your personal data or ask us to correct inaccurate details. Submit the request through live chat or email and we will respond within the timeframe required by applicable law.

Privacy Policy Questions Answered

Real questions about how your data is handled at 333ko, answered plainly.

We collect your name, contact details, and the payment information tied to your bKash, Nagad, or Rocket wallet. Device data like your IP address and login timestamps are also recorded for security purposes.

We do not sell your personal data. Payment processors for bKash, Nagad, and Rocket receive only the transaction data needed to complete your request. No marketing third parties receive your account details.

Contact our support team via live chat or email with your registered account details. We will locate your records and provide a copy within the timeframe required under applicable law in your region.

Yes. Submit a deletion request through our support channel. Some data may be retained for the period required by financial regulations before it can be fully removed from our systems.

Transaction records linked to bKash, Nagad, and Rocket payments are kept for the period required under applicable financial rules. After that period, records are deleted or anonymised.

Closing your account stops new data collection. Existing records are retained only for as long as required by applicable law, then removed. Contact support to start the account closure process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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