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What You Agree To When You Use 333ko

These terms set out the rules for using your 333ko account — from how you deposit via bKash, Nagad, or Rocket to how withdrawals are processed and what happens if there's a dispute.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice
333ko What You Agree To When You Use 333ko
YOUR ACCOUNT RIGHTS

How We Handle Your Account Under These Terms

Your account data, wallet details, and transaction history are held securely and used only for the purposes described in these terms. You have the right to request a copy of your account data, ask us to correct inaccurate details, or close your account at any time through the support channels above.

Data Handling

We store only the account and payment data needed to operate your wallet and process bKash, Nagad, or Rocket transactions. No data is sold to third parties.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Retention Policy

We keep transaction records for the period required by applicable law. You can request a summary of your account history at any time via email support.

Requesting Changes

To update your registered wallet number or contact details, submit a request through live chat with your account ID. Changes take effect after identity verification.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account or a transaction made via bKash, Nagad, or Rocket, our support team handles those queries directly. You can reach us through live chat, email, or our help form — all three routes go to the same team.

Live Chat Open the chat icon from any page on 333ko. Our team responds to terms and account queries during support hours.
Email Support Send your query with your account ID and the transaction reference. We reply to terms-related emails within one business day.
Help Form Use the help form for formal disputes or wallet-verification issues. Include your bKash, Nagad, or Rocket number for faster handling.

Common Questions About These Terms

These are the questions we hear most often about how the terms affect your account day to day.

Account eligibility depends on your local law and the regions 333ko currently supports. It is your responsibility to confirm that using this platform is lawful where you are located.

Deposits from unregistered wallet numbers are held pending verification. Contact support with your account ID and the transaction reference and we'll resolve it through our wallet-matching process.

No. We notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Contact our support team via live chat or email with your account ID and a closure request. Any pending balance will be returned to your registered Nagad, bKash, or Rocket wallet after verification.

These terms are governed by the laws applicable to your jurisdiction. We do not confirm that our services are available or lawful in every region — check your local law before using the platform.

Submit a dispute through the help form, including your account ID and the relevant transaction reference. Our team reviews terms-related disputes and responds within one business day.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.